Telemarketing Skills


Category: Marketing & Business Growth : Zone 5

Course Outline:
Building your business by telephone is a fast moving course centred around the outgoing call. This course is a must for everyone working in Tele-marketing industry. Contents:  Fundamentals of Tele-marketing  Different Uses of Tele-Marketing  Campaign for Tele-Marketing  Using Right Words - Phrases  Using the right Script  Making Attention Getting Statements  Questioning Skills  Listening Skills  Develop Voice Techniques  Building Rapport  Getting Value Added Business  Dealing with Questions, Queries and Objections  Ending on Positive notes  Post Call Activities  Personal Action Plans



Other training courses in the Marketing & Business Growth : Zone 5 category:
· Introduction To Marketing - To Your Build Business
· Writing a Business Plan