Powerful Communications Skills


Category: Communications & Customer Care: Zone 4

Course Outline:
1 Day Seminar How to communicate clearly what you mean and how to get your message across with confidence. People can respond to you more seriously and more positively. There is no need to keep repeating to people and you can make yourself more understood each time. You will also be able to ensure that your needs are met and you are able to respond to theirs correctly. The course entails:  Develop listening techniques as part of communication channel  Methods to become more assertive without being offensive or rude  Tuning in body language skills to persuade others to believe in you.  Learning to increase your Charisma factor  Using Powerful Methods for handling criticism and unwarranted remarks  Taking positive steps to solve problems and eliminating conflicts  Using Modern Technology for Better communication and control



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